Helpful Information for Our Guests
Browse our frequently asked questions to find helpful information about bookings, check-in and check-out timings, amenities, policies, and other guest services. If you need additional assistance, our team is always available to help.
What are the standard check-in and check-out timings?
Our standard check-in time is 1:00 PM, and the check-out time is 11:00 AM.
Does the retreat offer free Wi-Fi?
Yes, complimentary high-speed Wi-Fi is available for guests in rooms and common areas.
Is parking available at the retreat?
Yes, on-site parking is available. Charges and space availability may vary as per retreat policy.
What amenities are available at the property?
Common amenities include Wi-Fi, Restaurant, hot water, parking, 24/7 front desk, housekeeping, and CCTV security.
Is breakfast included with the booking?
Breakfast inclusion depends on the selected booking plan. Some plans include breakfast, while others offer it as an add-on.
Do you provide airport pickup or drop service?
Airport pickup and drop services are available on request. Additional charges apply.
Are the rooms family-friendly and suitable for couples?
Yes, rooms are suitable for families, couples, solo travelers, and business guests.
What types of rooms are available at the retreat?
We have two types of rooms
Exclusive superior rooms in Villa with a panoramic view of the Western Ghats and featuring one of the best Malnad courtyards. Ideal for couples and families. You can even book an entire villa for a family gathering!
Dormitory accommodation in one of the most panoramic locations, fully covered on all sides with glass. Ideal for solo travelers in larger groups.
Exclusive superior rooms in Villa with a panoramic view of the Western Ghats and featuring one of the best Malnad courtyards. Ideal for couples and families. You can even book an entire villa for a family gathering!
Dormitory accommodation in one of the most panoramic locations, fully covered on all sides with glass. Ideal for solo travelers in larger groups.
Is early check-in or late check-out allowed?
Early check-in and late check-out are subject to room availability and may involve additional charges.
What is the retreat's cancellation policy?
All bookings are non-refundable. Guests are advised to carefully review the cancellation policy during the booking process before confirming their reservation.
Can we conduct business events or private parties at your retreat?
Yes, our retreat is specifically designed
1. To accommodate corporate events with professional setup and natural picturesque surroundings with sustainable environment which makes it a perfect place to recharge for leadership and team events
2. To host private parties with the best of traditional Malnad cuisine and Malnad inspired Thotti mane architecture
1. To accommodate corporate events with professional setup and natural picturesque surroundings with sustainable environment which makes it a perfect place to recharge for leadership and team events
2. To host private parties with the best of traditional Malnad cuisine and Malnad inspired Thotti mane architecture